sw777 Privacy Policy — How We Handle Your Data

Your privacy matters. This policy explains what personal information sw777 collects, why we collect it, and how we keep it safe.

📅 Effective Date: 1 January 2026

Introduction and Scope of This Policy

sw777 ("sw777", "we", "us", or "our") is committed to protecting the privacy of every player who uses the sw777 Platform. This Privacy Policy explains how we collect, process, store, share, and protect personal data in connection with your use of the sw777 website, mobile browser interface, and all associated services (collectively, the "Platform"). This policy applies to all users of the Platform, including registered players, visitors browsing without an account, and individuals who contact sw777 support.

By registering an account on the Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this Privacy Policy, please do not use the Platform. sw777 reserves the right to update this Privacy Policy at any time; material changes will be communicated to registered users via the contact details held on file or via a notice on the Platform.

Data We Collect

1. Information We Collect

sw777 collects personal data in the following categories, depending on how you interact with the Platform:

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Identity Data
Full name, date of birth, nationality, and government-issued ID details collected during KYC verification.
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Financial Data
bKash, Nagad, Rocket, or bank account identifiers used for deposits and withdrawals. No full card numbers are stored.
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Device Data
Device type, operating system, browser version, and mobile network carrier collected automatically on each session.
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Usage Data
Pages visited, games played, session duration, bet history, and click-path data used to improve the Platform.
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Gaming Data
Wagering history, game preferences, bonus usage, and responsible gaming tool activity associated with your account.
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Communications
Email messages, support ticket content, and any other correspondence you send to [email protected].
How We Use It

2. How We Use Your Information

sw777 uses the personal data we collect for the following purposes, all of which are necessary to provide a safe, functional, and legally compliant gaming service:

  • To create and administer your sw777 account, verify your identity, and process your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
  • To fulfil our legal and regulatory obligations, including anti-money-laundering checks, KYC verification, and fraud prevention monitoring.
  • To deliver and personalise your gaming experience, including surfacing games and promotions relevant to your stated preferences and playing history.
  • To provide customer support, investigate complaints, and respond to queries submitted to [email protected].
  • To enforce our Terms and Conditions, detect prohibited conduct, and protect sw777 and its players from fraud, collusion, or abuse of the Platform.
  • To monitor responsible gaming commitments, including tracking deposit limits, session activity, and self-exclusion status, in accordance with our duty of care to players.
Legal Basis

sw777 processes your personal data only where a lawful basis exists. The primary legal bases on which we rely are:

Contractual Necessity
The majority of data processing by sw777 is necessary to perform the contract between sw777 and you — specifically, to operate your account, process your bets, and facilitate your deposits and withdrawals in BDT. Without this processing, the Platform cannot function.
Legal Obligation
sw777 is required by law to collect and retain certain data for anti-money-laundering compliance, fraud prevention, and KYC purposes. This processing is mandatory; it cannot be opted out of as a condition of using the Platform.
Legitimate Interests
For certain processing activities — including fraud detection, security monitoring, and improvement of Platform features — sw777 relies on its legitimate interest in operating a safe, fair, and commercially viable gaming service. We ensure that these interests are balanced against your privacy rights and do not override them.
Data Sharing

4. How We Share Your Information

sw777 does not sell your personal data to third parties. We may share your information only in the following limited and controlled circumstances:

  • Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay, DBBL, and card networks) solely for the purpose of executing your deposit and withdrawal transactions.
  • Game and technology providers (such as Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, and Spribe) where necessary to deliver the game you are playing and to verify fair play in that game session.
  • Fraud prevention agencies, identity verification services, and anti-money-laundering compliance bodies where sw777 is required by law or by legitimate interest to share data for investigation purposes.
  • Law enforcement agencies or courts of competent jurisdiction where sw777 is legally compelled to disclose personal data by court order, search warrant, or equivalent legal process.

Any third party to whom sw777 shares data under this section is required to handle that data in accordance with applicable privacy law and to use it only for the specific purpose for which it was shared. sw777 does not authorise its data-sharing partners to use your personal data for their own independent marketing or commercial purposes.

Cookies

5. Cookies and Tracking Technologies

sw777 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help the Platform function correctly and help us understand how players use the service. The cookies we use fall into three categories:

Essential Cookies
These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language preference, and enable secure financial transactions. The Platform cannot operate without these cookies and they cannot be disabled.
Analytics Cookies
These cookies collect anonymised data about how players navigate the Platform — which pages are visited most, where users drop off, and which features are used. This data helps sw777 improve the product experience. No personally identifiable information is captured by analytics cookies.
Functional Cookies
These cookies remember your Platform preferences — such as your chosen game lobby sort order or notification settings — so that you do not need to reconfigure them on every visit. They do not track your activity across other websites.
Retention

6. Data Retention

sw777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The retention periods we apply are as follows: account data and KYC documents are retained for a minimum of five years from the date of account closure, in accordance with anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of each transaction; gaming activity logs are retained for two years from the date of the activity; support communications are retained for one year from the date of the correspondence.

When personal data is no longer required for any legitimate retention purpose, sw777 will securely delete or anonymise that data so that it can no longer be linked to any identifiable individual. You may request early deletion of your data subject to applicable legal retention obligations — see Section 10 (Your Rights) for details.

Security

7. How We Protect Your Data

sw777 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the sw777 Platform is encrypted using SSL (Secure Socket Layer) technology. Account data stored on our servers is encrypted at rest. Access to personal data within sw777 is restricted on a need-to-know basis and all staff who handle personal data are subject to confidentiality obligations.

While sw777 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is entirely secure. sw777 cannot guarantee the absolute security of data transmitted over the internet. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, sw777 will notify you as required by applicable law and will take prompt remedial action. You should also take your own precautions to protect your account — keep your login credentials confidential and do not share your password with anyone.

Your Rights

8. Your Data Rights

As a user of the sw777 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact sw777 support at [email protected] with the subject line "Data Rights Request". sw777 will respond to all verified requests within a reasonable timeframe and in accordance with applicable law:

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Right of Access
You have the right to request a copy of the personal data sw777 holds about you, together with information about how that data is being processed.
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Right to Rectification
You have the right to request that sw777 corrects any inaccurate personal data we hold about you, or completes any incomplete data records, without undue delay.
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Right to Erasure
You may request that sw777 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. This right is subject to sw777's legal retention obligations and may not apply where data must be retained by law.
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Right to Object
You have the right to object to sw777's processing of your personal data where that processing is based on legitimate interests, including profiling for marketing purposes. sw777 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
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Right to Data Portability
Where sw777 processes your data on the basis of consent or contractual necessity and by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that sw777 transmit that data to another service provider where technically feasible.
Minors

9. Protection of Minors

The sw777 Platform is strictly for adults aged 21 and above. sw777 does not knowingly collect personal data from any person under the age of 21. If sw777 becomes aware that personal data has been collected from a person under 21 — whether through fraudulent registration or any other means — sw777 will immediately suspend that account, delete the associated personal data, and void any transactions or balances connected to it. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

Policy Changes

10. Changes to This Privacy Policy

sw777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the features of the Platform. The effective date at the top of this page will always reflect the date of the most recent revision. Where changes are material, sw777 will notify registered players via the email address on file or via a prominent notice on the Platform. Your continued use of the Platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how sw777 handles your personal data.

Contact

11. Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way sw777 handles your personal data, please contact the sw777 data support team. All privacy-related enquiries are handled with strict confidentiality. sw777 aims to respond to all data rights requests and privacy queries within 10 business days of receipt.

Privacy contact email: [email protected] (plain text only — not a clickable link). Please include "Privacy Enquiry" in your subject line so that your message is routed to the correct team. sw777 does not accept privacy requests made by telephone; all such requests must be submitted in writing via email to ensure a proper audit trail.

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